Contact Patio & Elm

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Email service@patioandelm.com for product questions, order help, delivery problems, returns, refunds or privacy requests.

Help us find the right information

For a product question, include its name or page link and the detail you want to check.

For an order, include the order number, the email address used at checkout and a short description of the issue. Photos of an incorrect or damaged item, missing parts and the packaging can help. If photos are difficult to provide, describe the problem in writing.

For a privacy request, tell us what you would like to access, correct or delete and provide the email address you used with the store. Do not send passwords, full card numbers, bank credentials or identity documents in your first message.

Business correspondence

Patio & Elm
Contact: Luis Cosenza
824 STARLIGHT COVE RD
APT 110
Orlando, FL 32828
United States

This is a contact address only. Do not send returns here or to an address on the original shipping label unless we confirm that destination for your order.

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Contact: Erik Chandler

1001 Barberry Ln

Evansville, IN 47710, US

service@porchandvale.com

Correspondence only. Email us before returning an item.

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